Refund policy

Return & Refund Policy

All ribbon purchases from Decor By Fanny are FINAL SALE. We do not accept returns or exchanges.

Cancellations: Orders may be cancelled within 1 hour of purchase. After the 1-hour cancellation window has passed, orders cannot be cancelled.

Please carefully review the product description, ribbon width, length, color, and quantity before completing your purchase.

Damaged or Incorrect Items: If your order arrives damaged or you receive an incorrect item, please contact Decor By Fanny within 48 hours of delivery. Please include your order number and clear photos of the item and packaging so we can review the issue and make it right.

Shipping charges are non-refundable.

By completing your purchase, you acknowledge and agree to our return, refund, and cancellation policy.